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Privacy Policy
At Appalachian Orthopedics & Neurosurgery, we are committed to protecting your privacy and safeguarding the personal information you choose to share with us. Whether you are visiting our website to learn more about our services, schedule an appointment, or access patient resources, we want you to feel confident that your information is handled responsibly and securely.
IMPORTANT NOTE: The Appalachian Orthopedics & Neurosurgery Notice of Privacy Practices is a separate document that explains how your protected health information may be used and disclosed in accordance with applicable laws and regulations.
MEDICAL DISCLAIMER: IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR GO TO THE NEAREST EMERGENCY DEPARTMENT. DO NOT USE THIS WEBSITE, EMAIL, OR OTHER ELECTRONIC COMMUNICATIONS TO SEEK IMMEDIATE MEDICAL CARE. Appalachian Orthopedics & Neurosurgery cannot guarantee response times for messages submitted through this website and is not responsible for delays in responding to urgent medical needs.
Personal Information
You may browse the Appalachian Orthopedics & Neurosurgery website without providing any personal information. We only collect personally identifiable information that you voluntarily provide through forms or other interactive features on our website.
We do not sell or share your personal information with third parties for marketing purposes. Information may be disclosed only when necessary to provide requested services, comply with applicable laws or legal obligations, process authorized transactions, or as otherwise permitted or required by law.
Website Forms
Our website includes forms that allow you to schedule appointments, ask questions, provide feedback, or obtain additional information. Depending on the purpose of the form, you may be asked to provide your name, phone number, email address, or other contact information.
We use the information you provide solely to respond to your request or deliver the services you have requested. Information submitted through our website is not used for unrelated purposes or shared with outside organizations except as necessary to fulfill your request, process payments when applicable, or comply with legal requirements.
Surveys & Feedback
From time to time, Appalachian Orthopedics & Neurosurgery may invite website visitors to participate in surveys or provide feedback. Participation is voluntary. Survey responses are generally collected in aggregate to help us improve our website, services, and patient experience.
If contact information is requested as part of a survey, providing it is optional, and it will only be used for the purpose stated at the time of collection.
Cookies & Website Analytics
Like many websites, Appalachian Orthopedics & Neurosurgery uses cookies and similar technologies to improve website performance, enhance your browsing experience, and better understand how visitors use our site.
These technologies may collect nonpersonal information, such as browser type, device information, pages visited, time spent on the website, and general geographic location. This information is used to monitor website performance, improve functionality, and enhance the overall user experience. You may adjust your browser settings to refuse or manage cookies, although doing so may affect certain website features.
Third-Party Links
Our website may contain links to third-party websites for your convenience or additional information. Appalachian Orthopedics & Neurosurgery is not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
Appalachian Orthopedics & Neurosurgery maintains reasonable administrative, technical, and physical safeguards designed to protect the personal information submitted through our website. While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website. If we become aware that information has been submitted by a child without appropriate consent, we will take reasonable steps to delete it.
Changes to This Privacy Policy
Appalachian Orthopedics & Neurosurgery reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please call (423) 434-6300.