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Insurance/Payment/Billing

At Appalachian Orthopedics, we accept workers’ compensation, Medicare, and most major insurance plans. Please contact your insurance company, or you may call the office where you will be seen (phone numbers are above) to find out if we accept your insurance plan.

Appalachian Orthopedics offers a discount for immediate payment in full of balances not covered by an insurance company or third party. Our contracts with insurers do not allow us to discount co-pays. Co-pays are due at the time of service. If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, and Discover.

If you have a question related to your bill or insurance, please contact our billing office:

Bristol Office: (423) 844-6458 or (423) 844-6467
Johnson City Office: (423) 979-3321

Financial Arrangements

If you are unable to pay your portion of your bill immediately, our staff will work with you to develop a payment schedule or identify other sources of assistance.

We have made every effort to maintain fair and competitively priced fees, but we want our patients to feel free to ask questions about them. We believe it is important for you and our doctors to have a definite understanding of financial matters.

Charges for office visits or surgery will vary because they are determined by the time a doctor spends with a patient. This depends on the severity and complexity of the problem.